Packaging and delivery

Speed is our pride

We like to deliver the goods to our customers as soon as possible.

For all delivered products in Italy, we guarantee a period of 7 working days starting from the day following to receipt of payment for your order. In some cases having regard to the handmade nature of the product, it may take several days. In normal cases, the products will arrive at your door within 2 working days from payment. Unfortunately, the delays of the couriers could occur when there are strikes or special holidays like Christmas, Easter or national and local holidays.

Salumificio Artigianale Gombitelli could communicate – within 7 days – the inability to deliver the goods ordered as a result of, even temporary, unavailability of products. In the event of such notification, the customer will have the opportunity to wait for the new product availability missing or choose one or more alternative products. In the event that the customer decides not to choose alternative products or to cancel the order, Salumificio Artigianale Gombitelli will refund any amounts already paid by the customer within the same time.

A safe packaging for a product to stay always fresh

In the case of orders that contain products that need it or in the event of particularly hot weather, your products will be packed in Styrofoam casings and chilled through ice tablets specifically designed for shipping. This allows the product to not waste the organoleptic qualities and to remain for the duration of the delivery.

Product information provided through the website are constantly updated, but we cannot guarantee the complete absence of errors.

Salumificio Artigianale Gombitelli reserves the right to correct any errors, inaccuracies or omissions including after an order has been placed, or to change or update information at any time without prior notice.

Any complaint must be forwarded to Salumificio Artigianale Gombitelli  sending an email to the address [email protected] or by calling the following number: + 39 0584 971966 (from Monday to Friday from 8.00 a.m. to 13.00 and from 14:30 at 18:00), or via a registered letter to the following address: Salumificio Artigianale Gombitelli Triglia M & T s.n.c, Via Gombitelli 90 d, 55041 Camaiore LU.

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